Are you passionate about creating structure, driving efficiency, and improving maintenance processes across an international retail network? Do you want to play a key role in shaping the future of nearly 500 shops across the Nordics and Germany? Espresso House Group is looking for a Facility & Maintenance Consultant to join our team. 

Location: Solna, Sweden 

About the Role 

As a Facility & Maintenance Consultant, you will take ownership of structuring maintenance cases and the overall performance of our CMMS platform. You will play a key role in strengthening structure, transparency, and efficiency in our maintenance operations, ensuring swift handling, clear follow-up, and continuous improvement. 

Working closely with stakeholders across the organization, you will manage supplier communication, drive internal training, and act as a key contributor to the development of our maintenance processes across markets. 

Key Responsibilities 

• Ensure all maintenance cases are logged, prioritized, and assigned in the CMMS for swift handling
• Own and manage the CMMS platform and ensure accurate, up-to-date case information
• Drive internal training for shop managers and support functions on how to use the platform 
• Identify and implement platform improvements to increase efficiency and usability 
• Manage supplier communication, ensuring clear agreements, timely follow-up, and quality of performed work 
• Share insights from recurring issues and breakdowns to improve equipment choices and preventive maintenance 
• Act as a key stakeholder in the continuous development of maintenance processes across markets 
• Collaborate cross-functionally with operations, procurement, construction, and IT 

What We Are Looking For 

• Experience working with facility management, maintenance coordination, or similar operational roles
• Strong understanding and hands-on experience with CMMS platforms
• Strong analytical and problem-solving skills with a structured and proactive mindset 
• Ability to manage multiple stakeholders and priorities in a fast-paced environment 
• A collaborative mindset and ability to work effectively across functions 
• Fluent in English. Additional Nordic or European languages are a plus 

It is a plus if you have: 

• Experience from multi-site retail, F&B, or hospitality environments
• Experience working with suppliers and external service providers
• Experience in process development and digital transformation within maintenance or facility management 

What We Offer 

At Espresso House Group, you will be part of a warm, ambitious, and international team where we care about both people and results. We offer: 

• A strong people culture and a collaborative environment
• A high-impact, high-autonomy role with cross-market responsibility
• Opportunities for professional growth and development in a transforming organisation 

If you are ready to drive operational excellence and support the continuous improvement of our maintenance landscape, we do love to hear from you. 

Start date: As soon as possible